Don Rickert Design

Depth Interviewing Narrated Slideshow (Online Presentation)

Illustration with narration of a Depth Interview. This video is a series of photos taken of a Participant (brown hair) who is showing the Researcher (red hair) how she transfers pictures from her telephone to her computer. This particular artifact review is interesting because there were lots of work-arounds the Subject had to invent to compensate for bad user interfaces on the phone as well as the computer.

Depth Interviews

Depth Interviews are actually one of the many methods used in the course of Ethnography. They are lengthy interviews that are unscripted. To the User, they are simply a long conversation about them, their needs and desires.

The purpose of Depth Interviews in the current context is to ensure that the prototypes being evaluated in Usability Testing really are perceived as valuable and appealing (i.e. useful, usable and desirable) to customers.