www.statefarm.com (Choose State Farm Bank)
Over a period of about 7 years, collaborated with numerous State Farm teams to create the current State Farm Online Banking system
- Card-sort/naming/navigation studies (including the complex statistical analysis)
- Usability Testing (lab-based)
- Usability Testing (in the field)
- Depth interviews (50+)
- Ethnography
- Visual Design
- Standards and Guidelines
- Information Architecture
For more information, including a demo...
