New Bank Teller System by S1 Corporation--Customer Service for Bank Branch Tellers
- Depth Interviews
- Observational Research (Ethnography)
- Usability Evaluation
- Usability Testing
- Terminology Studies
- Attractive Quality Studies
- Information Architecture
- UI Design
For more information on Enterprise Teller...
Also, see the presentation below, which has some usability testing video of an Enterprise Teller prototype.
