Download Industry by Product Matrix (the matrix below in PDF document form)
Download a table containing specific project summaries and links to details on each project 10-7-10 (PDF)
|
|
Customer-Facing Websites |
Internal Interactive Systems for Customer-Facing Jobs |
“Back Room” Operations |
Physical Devices |
|||||
|
Industry |
Online Shopping |
Marketing / Educational |
Other Sales (e.g. insurance rate quotes) |
Corporate Website |
Online Banking |
Customer Relationship Support |
Job Aid |
Interactive |
Retail Checkout, ATMs, Remote Control Devices, Set-top Boxes |
|
Retail |
X |
|
|
X |
|
X |
X |
|
X |
|
Insurance |
|
X |
X |
X |
X |
X |
|
|
|
|
eCommerce |
|
|
|
X |
|
|
X |
|
X |
|
Pharmaceutical |
|
X |
|
X |
|
|
|
|
|
|
Consulting |
|
X |
|
X |
|
|
|
|
|
|
Defense |
|
X |
|
X |
|
|
|
|
|
|
Software |
|
X |
|
X |
X |
X |
|
X |
X |
|
Financial |
|
|
|
X |
X |
X |
X |
X |
|
|
Shipping/Supply Chain/Logistics |
|
|
|
|
|
X |
X |
X |
|
|
Medical |
|
X |
|
|
|
|
X |
|
|
|
Interactive TV |
|
|
X |
X |
|
|
|
|
X |
Note: “Retail” and “eCommerce”, while related, have distinct meanings here. Retail refers to organizations that sell goods. eCommerce refers to organizations that produce systems and equipment to support the Retail as well as the Banking industries.
