Check Processing System for Large Financial Institutions

Bank of America (under contract to GoldLeaf)

www.goldleaf.com/

www.bankofamerica.com/

New Check processing and imaging “backroom” system, cross-continental work coordination/communication system

Interface with physical check sorting equipment

Note: Long-term consulting engagement

• Depth Interviews
• Observational Research (Ethnography)
• Usability Evaluation
• Information Architecture
• UI Design

For more information...