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Process

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Front End

Discovery—finding the gaps between current products and what people really need and want, as well as emerging trends

Research—achieving a true understanding of what it will take to make the product experience valuable and appealing to the people who will be using it; in other words—useful, usable, and desirable

Actionable Insights—making sense of Discovery and Research findings in order to derive actionable insights to drive product design


Transitional (Incorporating the findings, discoveries and actionable insights from Front End activities in the beginning of Product Development)

Concept Development—transforming Actionable Insights into a Product Concept and a corresponding Refined Prototype that will be valuable and appealing (i.e. useful, usable and desirable) to customers

Rigorous Market Research--traditional Market Research activities, including pricing research (e.g. Conjoint Analysis), online surveys, etc..

Concept Refinement—creating a Refined Product Concept that is empirically certified as useful, usable and desirable and ready for implementation



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Workflow Process for Clients

  • Workflow Process Consulting

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Process Consulting Example

  • A Large Software Company

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