We are a Product Design, Design Research, Consumer Insights, UX (User Experience) and NPD (New Product Development) firm...Yes that includes Usability Evaluation, Survey Design & Analysis and Quantitative Data Analysis!

Putting it as simply and directly as possible, our primary business to date has been to help other companies like yours...
- To understand what your customers, consumers and/or users really care about
- To determine whether or not they care about what you are planning to sell them.
- To discover what it will take to bring your new product vision in line with your customers' and consumers' true needs and desires (and what are they willing to pay?)
- Design and test alternative embodiments of new products with real people before the development budget is wasted on a loser!
Basically, we do not participate in any of the common practices used to obtain free services (we have seen them all and can sniff them out in minutes...trust us on this)
- Free consulting...our billing clock starts after the first 30 minutes of discussion, regardless of the discussion channel (e.g. telephone, email, "informal" lunch chat, etc.)
- Participate in initial discussions with staff members who DO NOT have final budget authority for the potential project
- Participate in "bake-offs" or any other type of competitive proposal and bidding process
- Evaluation of projects that are already finished
- "Rubber stamp" your solution that you have already decided to pursue
Contact us NOW: don@DonRickertDesign.com
Want more details about our methods, process, and so forth? We've got your details RIGHT HERE!
